FAQs

What types of water bottles do you sell?

Our water bottles are designed to keep you hydrated and help the planet. We combine cutting-edge insulation technology with eco friendly materials like BPA-free plastics , stainless steel, and glass. Each bottle is built to last and ensure your drinks stay at the perfect temperature, no matter where life takes you.

How do I pick the right bottle for my lifestyle?

Choosing the right bottle depends on your needs. For active lifestyles, our insulated bottles keep your drink hot or cold for hours, perfect for long workouts or outdoor adventures. If you prefer a sleek, everyday bottle, check out our glass and stylish stainless steel designs. Whether you’re looking for a bottle that fits in your gym bag or one to take on your next hike, we’ve got the perfect match.

Are your water bottles dishwasher safe?

Yes, Most of our water bottles are dishwasher safe. However, we recommend checking the specific product details on the page for care instructions to ensure long-lasting durability.

Are your bottles safe for the environment?

Absolutely, We are committed to sustainability, which is why we offer eco-conscious water bottles that are reusable and made from non-toxic materials. By choosing one of our bottles, you help reduce single-use plastic waste and minimize your environmental footprint.

Can I personalize my bottle?

Yes, Our custom engraving service lets you add your name, a special message, or even your favorite quote to your water bottle. Perfect for gifts, company logos, or just making your bottle one-of-a-kind. We love making your bottle uniquely yours.

Do you offer bulk orders or corporate gifts?

Yes, We offer bulk orders for corporate gifts, events, or promotions. Please reach out to our customer service team to discuss your bulk order needs and pricing.

How can I get the best deals?

Sign up for our newsletter to stay in the loop on our latest promotions, discounts, and special offers. We also run seasonal sales, so you’ll be the first to know when a great deal is happening.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.

What is your return/exchange policy?

We offer a 30-day return policy for unused and unopened products. If you are not completely satisfied with your purchase, please contact our customer support team, and we’ll guide you through the return or exchange process.

Do you ship internationally?

Currently, we only ship within the United States. We are working on expanding our shipping options to other countries, so stay tuned for updates.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Shipping time varies based on your location, but you can expect to receive your order within 3-7 business days. For more information on shipping times, please refer to our Shipping Policy.

What payment methods do you accept?

We also accept PayPal and other secure payment options.

Can I change or cancel my order after it’s been placed?

Once your order is processed, we cannot make changes or cancellations. Please double-check your order before completing your purchase.

Do you offer discounts or promotions?

We periodically offer discounts and promotions. Be sure to sign up for our newsletter to stay informed about the latest deals and special offers.

How can I contact customer support?

You can contact our customer support team via email at support@jiokulm.shop We are happy to assist you with any questions or concerns.

Contact Us :

Support time :24/7
Phone: +1 363-208-8975
Email: support@jiokulm.shop
Address: Near 4601 Carnes Rd, Roseburg, OR 97470, USA

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