Privacy Policy
At Jiokulm Shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Processed securely through our payment partners; we do not store your full credit or debit card details.
Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Send important updates regarding your purchase or our services.
Improve our website, products, and customer experience.
Comply with legal obligations.
3. Sharing Your Information
We value your trust and never sell your data. Your information may only be shared with:
Service Providers: Shipping companies, payment processors, and IT support to fulfill orders and services.
Legal Authorities: If required by law to protect our rights, safety, or comply with regulations.
4. Cookies and Tracking
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website performance. You may disable cookies in your browser settings, but some features may not work properly.
5. Data Retention
We keep your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
6. Your Rights (GDPR)
If you are located in France or the EU, you have the right to:
Access, update, or delete your personal data.
Request restriction or object to the processing of your data.
Request a copy of your data in a portable format.
Withdraw consent for marketing at any time.
To exercise your rights, please contact us at support@jiokulm.shop.
7. Data Security
We use secure systems and encryption to protect your personal information from unauthorized access, loss, or misuse.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
Support Time: 24/7
Store name: Jiokulm
Store Mail: support@jiokulm.shop
Store Phone:+33758342353
Store Location: 1 Pl. Lapèrouse, 81000 Albi, France